ARCH DENTAL PARTNERS
OPERATIONAL EXCELLENCE
SYSTEMS
The Arch team has compiled "Best Practices" to help you learn and certify your office staff.
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- ARCH ADMINISTRATIVE PROCESSES: (See Below)
Arch Meetings, Bonus, DSP, EOD Audits, Setting Practice Goals, Other - 5.1.0 Arch Office Manager Training**: Non-Negotiable Arch Processes
- 5.2.0 Arch University**: Meeting Schedules, “My Office” page, FormsÂ
- 5.3.0 Arch Accounting Process**: Payroll, Statements, Coding Bills
- 5.4.0 Arch Computer & Software Settings**: Line Item Accounting, Posting Accuracy, Eaglesoft Settings, Dentrix Settings, Defaults, Â
- 5.5.0 Arch Roles & Duties**:Â Delegation, Department Training, Cross Training, Worksheets, Â
- 5.6.0 Arch KPI Metrics**:Â Jarvis, KPI’s, Major Objectives,Â
- 5.7.0 Arch Compliance & Security:Â Compliance, Security, OSHA, HIPAA
- 5.8.0 Arch Patient Flow:Â Atmosphere, Registration, Compliance, Medical Hsitory, Smile Survey, Office Tour, CheckoutÂ
- 5.9.0 Arch Insurance Excellence :Â Credentialing, Pre-verification,
- 5.10.0 Arch Clinical Systems:Â Perio, Assisted Hygiene, Consent Forms, Dental Supplies, Warranty
- 5.11.0 Arch Financial Protocol:Â Patient Financial Policy, Payment Plans, Resources
- 5.12.0 Arch Patient Hand-off:Â Patient Hand-off Protocol, Steps, Resources
- 5.13.0 Arch Credit Accounts: Take Action, Monthly Review, Protocol
- 5.14.0 Arch Collections & Accounts Receivables:Â Process, Teamwork, Statements, NSF Checks
- 5.15.0 Arch Treatment Plan Presentation:Â End Goal, Presentation, Responsibility, Predeterminations, End of Year Benefits
- 5.16.0 Arch Scheduling:Â Goals, Block Scheduling, Confirmation, PMS Input
- 5.17.0 Arch Recare: Proactive vs. Reactive, Roadblocks, Net New Patients, Solutions
- 5.18.0 Arch Office Meetings:Â Â Essential Staff Meetings, Morning Huddle
- 5.19.0 Arch Training:
- 5.20.0
ARCH ADMINISTRATIVE PROCESSES
5.1.0 Arch Office Manager Training**
This system has been developed to help implement consistent processes that will enhance the current administrative duties.
Access CourseResourcesCertification5.2.0 Arch University** - The gateway to excellence
The Arch Best Practices system will help implement processes that will streamline the office, provide for efficient procedures and assure the opportunity for an excellent patient
Access CourseResourcesCertification5.3.0 Arch Accounting Processes**
Learn "Best Practices" for office finance, budgeting, and keeping accurate records.
Access CourseResourcesCertification5.4.0 Arch Computer & Software Settings**
Learn how your computer settings and ways you use your Practice Management Software can effect your business.
Access CourseResourcesCertification5.5.0 Arch Roles & Duties**
Learn to create an Arch Patient Scheduling System for easier customer experience.
Access CourseResourcesCertification5.6.0 Arch KPI Metrics System**
Learn how to manage office finances and keep accurate records.
Access CourseResourcesCertification5.7.0 Arch Compliance and Security**
Learn to make your patient's visit to your office comfortable, clean and enjoyable.
Access CourseResourcesCertification5.8.0 Arch Patient Flow
A major objective of each practice will be to create an exceptional patient experience. Following a structured patient flow will create a "no surprise" culture.
Access CourseResourcesCertificationThe Arch Best Practices system will help implement processes that will streamline the office, provide for efficient procedures and assure the opportunity for an excellent patient experience.
Access CourseResourcesCertification5.10.0 Clinical System
The Arch Best Practices system will help implement processes that will streamline the office, provide for efficient procedures and assure the opportunity for an excellent patient experience.
Access CourseResourcesCertification5.12.0 Arch Patient Hand-off
The Arch Best Practices system will help implement processes that will streamline the office, provide for efficient procedures and assure the opportunity for an excellent patient
Access CourseResourcesCertification5.13.0 Credit Accounts
The Arch Best Practices system will help implement processes that will streamline the office, provide for efficient procedures and assure the opportunity for an excellent patient
Access CourseResourcesCertification5.14.0 Collections & Accounts Receivable
The Arch Best Practices system will help implement processes that will streamline the office, provide for efficient procedures and assure the opportunity for an excellent patient
Access CourseResourcesCertification5.15.0 Arch Treatment Plan Presentation
The Arch Best Practices system will help implement processes that will streamline the office, provide for efficient procedures and assure the opportunity for an excellent patient
Access CourseResourcesCertification5.16.0 Scheduling
The Arch Best Practices system will help implement processes that will streamline the office, provide for efficient procedures and assure the opportunity for an excellent patient
Access CourseResourcesCertification5.17.0 Arch Recare Process **
The Arch Best Practices system will help implement processes that will streamline the office, provide for efficient procedures and assure the opportunity for an excellent patient
Access CourseResourcesCertification5.18.0 Staff Meetings
The Arch Best Practices system will help implement processes that will streamline the office, provide for efficient procedures and assure the opportunity for an excellent patient
Access CourseResourcesCertification5.19.0 TRAINING - Under Construction
The Arch Best Practices system will help implement processes that will streamline the office, provide for efficient procedures and assure the opportunity for an excellent patient
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